Annual report - 2004 - Part 4
Building capability from the 2004 Annual Report
We need to ensure we have the right capability to meet the challenges of today and the future and achieve our outcomes. Our capability focus this year has been on further developing our people and on enhancing our processes and technology.
The community's confidence in their dealings with Inland Revenue have a significant impact on how successful we are as an organisation. This confidence is enhanced by:
- skilled people with excellent relationship and delivery skills who are knowledgeable about community and business needs
- robust and flexible technology
- operating a highly efficient administration.
2003 Inland Revenue Award
Commissioner David Butler presents Peter Taylor, Team Manager Corporate Human Resources, with his award
Peter Taylor, Team Manager (Capability) Corporate Human Resources received the 2003 Inland Revenue Award. The awards were established in 2002 to provide financial support to managers and team leaders wishing to pursue learning and development opportunities outside the scope of normal budgets.
Peter used the award to attend the world-leading programme on Human Resources strategy and development at Michigan University in March 2004.
"As well as being personally beneficial, this development assisted me in meeting the department's leadership expectations, especially 'raising the bar'," says Peter.
Inland Revenue aims to make one, possibly two awards each year.
Date published: 16 Nov 2004
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