Annual report 2005

Cover and Directory

Taxpayers and other customers meet obligations of their own accord - and Inland Revenue makes this easy
Increasingly, the community regards paying tax as contributing to society
Inland Revenue is visible in the community, getting alongside taxpayers
The community regards Inland Revenue as professional, approachable, effective and efficient.

^{Presented to the House of Representatives pursuant to the Public Finance Act 1989 and the Tax Administration Act 1994.}

Website	www.ird.govt.nz
Online services, including forms and calculators
INFOexpress automated services
Available 6am to 12 midnight - 7 days
Request a taxpack	0800 257 772
Request forms and booklets	0800 257 773
Request a summary of earnings	0800 257 778
Request a personal tax summary	0800 257 444
Confirm a personal tax summary	0800 257 771
Student loan interest write-off	0800 257 999
All other services	0800 257 777
All calls from a cellphone	04 471 1145

Freephone numbers
Numbers are available 8 am to 8 pm Monday to Friday, and 9 am to 1 pm on Saturday (Child Support numbers are available 8 am to 6 pm Monday to Friday only)
Individuals and families
Income tax and general enquiries	0800 227 774
Overdue tax and returns	0800 227 771
Child support	0800 221 221
Family assistance	0800 227 773
Paid parental leave	0800 377 777
Student loan borrowers
General student loan enquiries	0800 377 778
Overdue tax and returns	0800 377 771
Businesses
Income tax and general enquiries	0800 377 774
General employer enquiries	0800 377 772
Corporate employer enquiries	0800 443 553
Employer child support enquiries	0800 220 222
GST enquiries	0800 377 776
Overdue tax and returns	0800 377 771
File an employer schedule (ir-File)	0800 473 829

Anonymous information line	0800 377 774

Postal addresses
Tax returns and correspondence
Post to:	PO Box 39090, Wellington
Payments
Post to:	PO Box 39050, Wellington
Child Support correspondence
Post to:	Child Support, Inland Revenue, Private Bag (then the name of the city or town of your local office)
Complaints management service
Phone:	0800 274 138 (8am to 5pm Monday to Friday)
Fax:	04 498 9591
Post:	PO Box 1072, Wellington
Online:	use the "make a complaint" form on our website www.ird.govt.nz
Inland Revenue National Office
Phone:	04 498 5800 (8am to 5pm Monday to Friday)
Fax:	04 498 5801
Post:	PO Box 2198, Wellington