Statement of Intent - 2004 - Part 1
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What we strive to achieve - pages 10-11
What we strive to achieve - pages 12-13
What we strive to achieve - pages 13-14
Choosing the right activities to achieve our outcomes - page 15
Choosing the right activities to achieve our outcomes - pages 15-16
Choosing the right activities to achieve our outcomes - page 17
Choosing the right activities to achieve our outcomes -page 18-19
Policy and legislation - page 19
Inland Revenue's Charter - page 20
Strengthening our customer focus - page 21
Strengthening our customer focus - page 22
Strengthening our customer focus - page 23
Strengthening our customer focus - pages 24-26
Strengthening our customer focus - pages 26-27
Strengthening our customer focus - pages 27-28
Enhancing our services - pages 29-30
Enhancing our services - pages 31-32
Enhancing our services - pages 32-33
Ensuring we have the right capability - pages 34-35
Ensuring we have the right capability - pages 36-37
Ensuring we have the right capability - pages 37-39
Ensuring we have the right capability - pages 39-40
Mitigating risk by strengthening governance - pages 41-42
Measuring and evaluating our performance - pages 43-44
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PDF | 308kb | 36 pages
Date published: 05 Oct 2004
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