Statement of Intent 2006-09: Part Four - Forecast departmental financial statements and performance objectives
Forecast service performance
Figure 10
| 2005-06 | 2006-07 |
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| (1) Policy advice | (1) Policy advice |
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| (2) Adjudication and Rulings | Outputs rolled into output class 2 |
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| (3) Information services | (2) Services to inform the public about entitlements and meeting obligations |
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| (4) Revenue assessment and collection | (3) Services to process obligations and entitlements |
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| (4) Collection of ACC levies | |
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| (5) Management of debt and outstanding returns | (5) Management of debt and outstanding returns |
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| (6) Taxpayer audit | (6) Taxpayer audit |
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| (7) Assessment and collection of child support | Outputs rolled into output classes 2, 3 and 5 |
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| (8)Collection of ACC levies | |
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Changes to the output expense structure
As part of 2006-07 planning, we reviewed our output expense structure to better reflect the way we intend to manage our business functions and deliver our outcomes. Figure 10 shows the changes made to 2005-06 outputs and the new structure for 2006-07.
Performance framework notes
The performance information in this section will be reviewed according to the following framework. Each output expense has multiple performance measures related to the range of different activities and aspects of the performance in that output expense. These performance measures are interrelated and are designed to be considered in aggregate. Related performance measures will be considered in aggregate in our performance review framework and an overall assessment of each output expense's performance will be made.
The performance targets set in this section reflect our best estimates of the likely demand for our various services. These estimates are reflected in the activity forecasts that follow. Reflecting the fact that demand for many of our services is influenced by factors outside our control, demand driven activity forecasts will be treated as context information in our performance review framework. Where significant variations from our activity forecasts occur there may be some impact on achieving the projected performance targets. Significant variations from our activity forecasts will be considered in our overall performance assessment of each output expense.
Comparison to previous years
Where performance standards have changed from 2005-06, the previous standard is shown in brackets. For example, we will complete between 124,000 and 138,000 (112,000 and 129,000) hours of advisory services.
Date published: 08 Aug 2006
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