Statement of Intent 2007-10: Part two - Strategic context
Our outcomes
Our outcomes align with, and contribute to, the achievement of the Government's priorities - see Figure 3.
They describe the results we want and how we can best manage to achieve them - see Figure 4. We also need to incorporate a long-term focus on operating in a sustainable way, for example, planning to reduce our emissions as part of becoming carbon neutral.
Achieving our outcomes
We develop our capability to deliver services and achieve our outcomes by:
- embedding our "Managing for outcomes framework" into our planning methodology to drive our planning and reporting activities
- developing organisational and capability strategies[11] to help us focus on improving compliance
- supplying the tools that our people need to deliver services
- developing an assessment process for measuring our progress towards achieving our outcomes.
| Government priorities | Inland Revenue contributes by: |
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Figure 4
Our outcomes
[ Larger version of image | Long description ]
11 The organisational strategies are: Compliance, Services, and Customer Operations. The capability strategies are: Human Resources, Communications and Engagement, Information Technology and, Finance and Planning.
Date published: 21 Jun 2007
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