Statement of Intent 2007-10: Size and shape
Size and shape of Inland Revenue
Inland Revenue is a large organisation dealing with high volumes of transactions which can frequently involve very complex matters. Our main functions include:
- advising government, with The Treasury, on tax policy and certain social policy measures
- collecting tax payments, child support and student loans
- distributing payments such as tax refunds and rebates, Working for Families Tax Credits, child support and paid parental leave
- administering KiwiSaver (from 1 July 2007).
Our customer base at 30 June 2006
- 6,179,957 taxpayers (includes individuals, businesses, partnerships, trusts and other entities)
- 470,507 student loan borrowers
- 142,976 child support custodians with a current year entitlement
- 140,897 child support paying parents
- approximately 229,000 Working for Families Tax Credits recipients
- 19,906 paid parental leave recipients.
Resources
- 5,634[1] full-time equivalent people based in 17 cities and towns
- annual departmental appropriation for 2007-08 of $597.2 million.
Workload
In 2007-08 we expect to:
- process up to 8.1 million returns and up to 8.3 million payments
- action up to 20.5 million customer contacts[2], including child support and KiwiSaver
- assess $49.6 billion in revenue.
1 As at 31 December 2006.
2 This includes customer contacts received by telephone, counter, correspondence and self-help options (such as INFOexpress and other e-services).
Other sections in the SOI 2007-10
| Desired future | Minister's foreword | Size and shape of Inland Revenue | Our Charter | Part one | Part two | Part three | Part four | Part five |
Date published: 21 Jun 2007
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