Corporate employer enquiries
| Phone numbers | Postal addresses | Send us an email |
Please have your IRD number ready so we can locate your files promptly.
INFOexpress is our automated telephone service. Order forms and stationery, taxpacks or check personal information such as account balances (PIN required). Learn more >
Inland Revenue records all telephone calls received through our call centres as part of our commitment to providing the best possible service to our customers. Call recording privacy statement >
We also provide a service for deaf or hearing impaired customers.
All hours of service are in New Zealand local time: mid-March to early October GMT + 12 hours, early October to mid-March GMT + 13 hours.
Free 0800 calling does not apply to cellular calls.
Phone numbers
| Corporate employers | ||
|---|---|---|
| Calling within New Zealand | 0800 443 553 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0644 | |
| Calling from cellphone | 04 978 0644 | |
Postal addresses
| If you are closest to Takapuna or Manukau - send your mail to: | ||
|---|---|---|
| Payments | Returns | General correspondence |
| Inland Revenue PO Box 1535 Waikato Mail Centre Hamilton 3240 |
Inland Revenue PO Box 1454 Waikato Mail Centre Hamilton 3240 |
Inland Revenue PO Box 1477 Waikato Mail Centre Hamilton 3240 |
| If you are closest to Hamilton, Tauranga, Rotorua, Gisborne, New Plymouth, Napier, Palmerston North or Wellington - send your mail to: | ||
| Payments | Returns | General correspondence |
| Inland Revenue PO Box 39050 Wellington Mail Centre Lower Hutt 5045 |
Inland Revenue PO Box 39090 Wellington Mail Centre Lower Hutt 5045 |
Inland Revenue PO Box 39010 Wellington Mail Centre Lower Hutt 5045 |
| If you are closest to Whangarei, Nelson, Greymouth, Christchurch, Timaru, Dunedin or Invercargill - send your mail to: | ||
| Payments | Returns | General correspondence |
| Inland Revenue PO Box 3754 Christchurch Mail Centre Christchurch 8140 |
Inland Revenue PO Box 3752 Christchurch Mail Centre Christchurch 8140 |
Inland Revenue PO Box 3753 Christchurch Mail Centre Christchurch 8140 |
Send us an email
We cannot offer an email service to all our customers because of the risk of interception of personal information. However, we do have facilities which allow customers to correspond with us electronically.
| General enquiry form - non-specific enquiries |
|---|
| This online form allows all Inland Revenue customers to send in general tax and child support enquiries of a non-specific nature only. |
| More information > |
| Non-resident general enquiry form - non-specific enquiries |
|---|
| This online form allows non-resident Inland Revenue customers to send in general enquiries of a non-specific nature only. |
| More information > |
| Send and receive mail online (requires User ID and password) |
|---|
| This service allows all Inland Revenue customers to send and receive secure mail to Inland Revenue. You can use this service to contact Inland Revenue about your tax affairs and child support, instead of phoning or writing. However, secure mail cannot be used to dispute an assessment or determination made by Inland Revenue. To do this you need to use the formal disputes process. |
| More information > |
Date published: 12 Oct 2004
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