Documents numbered between 600 and 699
Inland Revenue's Charter (Māori version) IR614
(published March 2009)
About this guide
Our charter outlines the standards of service you can expect when dealing with us. Inland Revenue collects money to pay for public services. We help people to meet their obligations and receive their entitlements. We work within the Inland Revenue Acts and other relevant laws, and our actions are consistent with the spirit of the Treaty of Waitangi. Read the English language version.
Adobe Acrobat PDF | 83kb | 1 page
When to use this guide
If you believe we haven't met a service standard, we'd like to know about it and have the chance to make it right for you.
Find out more about our complaints process
What you will need
