Manage account access - Lesson 1: Introduction and registering for an account
Important
With MAA you are able to self-manage your own access to our online services. It gives you control over who accesses your information.
With this comes responsibility. When you use MAA you'll be fully responsible for ensuring that you give and remove access to your designated people appropriately.
We'll make every effort to ensure that you understand your responsibilities when using MAA. Please read our terms and conditions.
With MAA different levels of access to our online services can be granted, to suit the differing roles and responsibilities in your organisation. MAA users can be allocated one of three roles:
- Account owner – have total access to online services and are legally responsible for how MAA is used by their staff.
- Account administrators – can have the same access ad the account owner, at the discretion of the account owner. Account administrators are trusted by the account owner to manage the organisations ongoing access.
- Account user – access is set by the account administrator or account owner.
New users need to register
This lesson will show you how you can register for access to online services including the MAA system.
Access to the system is through our website. You need to register before you can access your account.
Click on Register now (on the far right of the screen under Services requiring login) - this will begin the registration process.
On the first screen of the registration system enter the IRD number of the organisation you are registering an account for. An IRD number is either eight or nine digits long.
When you continue to the next screens, you are confirming that you are the legal owner of that IRD account.
This screen is made up of three sections:
Your details
Here you need to enter your personal details:
- First name
- Last name
- Contact phone number
- Email address (you'll need to re-enter your email address to confirm it's correct).
Each box marked with an asterisk is mandatory - you have to complete these boxes before moving on.
User identification
Choose a User ID for the account you are registering.
Your User ID must:
- start with two alphabetical characters
- be between 5 and 10 characters long, and
- contain a mix of letters and numbers.
Enter a password.
Your new password:
- must be between 5 and 10 characters long,
- must include at least 3 letters and at least 2 numbers
- may contain uppercase and lowercase letters (a through z), any number (0 through 9) and any of the following characters:
- # (hash [shift 3])
- + (plus)
- - (minus)
- _ (underscore [shift minus])
- @ (at [shift 2]).
You then need to re-enter your password in the next field to confirm it.
Forgotten password phrase
The final step on the "Enter details" screen is to provide a forgotten password phrase.You can use this phrase if you forget your password and need us to reset it.
Choose something that you can remember easily, but that other people won’t guess. This word or phrase must not be more than 32 characters and can contain a mix of letters and numbers.
Once you have completed these details you need to click on Continue to go through to the next screen.
Before you can complete the registration you need to check that the information you have provided is correct.
This screen shows you what you have filled in on the previous screen, including:
- First name
- Last name
- Contact phone number
- Email address
- User ID
- Phrase.
We don't show your password on this screen.
Check the information you have provided. If you need to change anything you can click the Back button and return to the previous screen.
When you are sure the information is correct you need to read and agree to the "terms and conditions" that cover use of our website.
The link will open a new window so you can read the conditions.
Confirming your agreement to our terms and conditions
After you have read the terms and conditions of use, click the check box "I have read and agreed to Inland Revenue's terms and conditions".
If you don't agree to the terms and conditions, you can't complete the registration process.
Saving your details and creating your account
If you need to change any of the information you have provided you can click the Back button and return to the previous screen.
If all of your information is correct, click the Save button to create your account and go to the next screen.
This screen will confirm the time and date that your Online services account was created and that it is ready to be activated.
Important
Before you can use the account, you must activate it.
Call us on 0800 227 770 (or +64 4 890 2120) - you will need to tell us your UserI D.
You can call us Monday to Friday 8:00am to 8:00pm and Saturdays from 9:00am to 1:00pm.
When you call, you will need to establish who you are by answering a number of questions about your IRD account. Once this process is complete, you will have access to your Online services account.
We recommend you activate your Online services account as soon as possible.
This is the end of Registering an account lesson.
Where to next?
You can give us
Feedback on the MAA demonstration >.
Date published: 01 Jul 2008
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