Skip to Content
MenuClose

myIR, payments and more

Setting up a myIR account as an individual
A transcript of the "setting up a myIR account as an individual" video

Setting up a myIR account as an individual

Visual:

Inland Revenue's logo appears, together with music. Next, the title of the video "Setting up a myIR Secure Online Services account" slides to the left and is replaced with the words: "In this video you’ll learn how to:"

Bullet fades in:

  • Register for myIR and activate your account.
Audio:

"In this video you’ll learn how to register for and activate a myIR account for secure online services."


Visual:

Text box extends upwards. Words appear one line at a time:

Use myIR to:

  • Access your IRD number
  • Keep address and banking details up to date
  • Request a tax return
  • File a GST return
  • Check child support transaction details
  • Check student loan transaction details
  • Check working for families tax credits
Audio

"myIR gives you quick access to your IRD number and other details."

"With myIR, you can keep your address and banking details up to date; request a tax return; file a GST return, check child support payments, student loan transaction details, and working for families tax credits."


Visual:

White silhouette of a woman with words fading in one line at a time:

Who can have a myIR account?

  • Individuals with a personal IRD number
  • Sole traders operating under a personal IRD number
  • Business owners

(Employees cannot register on behalf of the business)

Audio:

"If you’re registering as an individual, all you need is your IRD number."

"If you’re registering on behalf of a business, you need to be either a sole trader, operating under your own personal IRD number, or a business owner such as the company director."

"For security reasons an employee can’t register for an account on behalf of a business."


Visual:

Silhouette moves to the left and a laptop appears. The Inland Revenue web address "ird.govt.nz" appears one letter at a time on the laptop screen. The home page of the Inland Revenue appears. A mouse guides us to the myIR login/registration box at the top right of the home page.

Audio:

"To get started, go to ird.govt.nz and click on "Register"."


Visual:

Picture of the myIR registration form. A mouse guides us through the forms's first page. The IRD number 987-654-321 is entered into the field at the top of the page and the mouse clicks on the "continue" button.

Audio:

"Next, fill out your IRD number and enter a few personal details."


Visual:

The second page of the registration form appears. All the information asked for in the form has been provided. The mouse clicks the "continue" button.

Audio:

"You’ll need to choose a memorable user ID and password. Make sure you look after these so you can remember them the next time you log in."


Visual:

The "check and save details" page of the registration page appears and the mouse clicks on the "save" button. 

Audio:

"All done? Now you need to activate your account."


Visual:

The account activation page appears.

Audio:

"If your New Zealand mobile number matches our records you'll receive a text message with an activation code to activate your account. Once you receive our text, enter the code on the activation screen. You'll need to do this within two hours of receiving the text."


Visual:

The activation code 345678 is entered into the "Your activation code" field and the mouse clicks the "submit" button.

The form blurs into background and a teal box with "0800 227 770" appears on the screen, followed by the words "Have your IRD number ready".

Audio:

"If your mobile number doesn't match our records you'll need to call us on 0800 227 770 to activate your account. We recommend you call within 48 hours of registering. Make sure you have your IRD number handy when prompted."


Visual:

The silhouette of a woman appears. She's holding a phone and raises it up to her ear.

Audio:

"We'll ask you a few questions to verify your identity. This takes just a few minutes."

"Once you're verified, we'll activate your account."


Visual:

The woman’s silhouette slides to the left and the phone details needed to activate your myIR account appear:

Call us on 0800 227 770
8am - 8pm Monday to Friday,
9am - 1pm Saturday

Audio:

"You can log in and start using myIR immediately."

"If you're set up with voiceID, you can call us to activate your account 24/7."

"That’s all there is to it… simple eh?"


Visual:

The contact details slide to the left and a laptop moves in from the right. The Inland Revenue web address "ird.govt.nz" is typed onto its screen. The screen zooms in to the web address and Inland Revenue's name and logo appear about it. The screen fades to teal.

Audio:

"Sign up for myIR now at ird.govt.nz and start managing your Inland Revenue affairs the easy way."