Online services registration help

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Your IRD number panel



IRD number

To register for an Online Services account you will need the IRD number for the Inland Revenue account you wish to register for. This can be your personal IRD number, a business, employer or tax agent IRD number.

The format of the IRD number field can be 12-345-678, 12345678, 123-456-789 or 123456789 for 9 digit IRD numbers.

If you don't remember your IRD number, it's included at the top of any return or correspondence from Inland Revenue or you can phone us on 0800 377 774.

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User identification panel



User ID

Choose something that you can remember easily, but that other people won't guess.

Your User ID must:

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Password

Your password must be between 5 and 10 characters long, and include at least 3 letters and 2 numbers. Your password may contain A-Z, a-z, 0-9 and any of the following characters #, +, -, _, @

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Forgotten password phrase panel



Forgotten password phrase

The forgotten password phrase may be used if you forget your password and need to use our online 'Forgotten Password' service.

Choose something that you can remember easily, but that other people won't guess. This word or phrase must not exceed a total of 32 characters and can contain a mix of letters and numbers.

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Conditions of use panel



Conditions of use

Tick the box to acknowledge that you have read, understood and agree to Inland Revenue Online Services conditions of use.

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