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Scam alert

Current scam example

There is a sophisticated phishing scam running at the moment informing people that they have a tax refund waiting for them from IRD and they need to update their financial information in order to receive their refund.

The email address is listed as Inland Revenue Department, yet it is sent from

This email comes with an attachment called TaxReturn.HTM which is a fraudulent form designed to collect your personal and credit card data. Please DO NOT click on the form.

If you have clicked on the form and submitted any personal or credit card data please contact your bank immediately. We also recommend you contact IDcare at or phone 0800 201 415.

We are investigating this email scam at the moment.

This is not from IRD

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Are you a victim of identity theft?

If you have fallen for a scam, given away personal information or suspect your identity has been stolen, please see our "Victim support" page.

The most common methods used by fraudsters to collect someone's personal information are email and phone scams. These include phoning and claiming to be from Inland Revenue, or sending an email that appears to come from Inland Revenue or a tax refund agency.

Find out more about how to protect your identity

Reporting scams

We investigate and take action on reports of phishing and new attempts will be posted to this website.

If you receive a suspicious email, SMS scam message or a fraudulent call please email and include:

  • the email received, or
  • the number that the text message or phone number (CallerID) originated from
  • any names and call-back numbers given by the text sender or phone caller
  • details about the scam including:
    • the amount of tax refund quoted
    • the reference number
    • the information requested, and
    • any other relevant information.

Scams targeting our customers

Phone scams

Scammers claiming to be from Inland Revenue are cold calling people to say they are being investigated for tax fraud. The scammer requests personal information including the person's IRD number, before threatening them with legal action. In some cases people are told they must pay a debt urgently or face jail.

Some people have also reported scammers leaving voicemails stating the recipient is subject to criminal action for tax fraud, leaving a phone number for the person to return the call.

Email scams

More and more phishing email scams are appearing with the Inland Revenue logo on them. These are to fool people into believing they are genuine and that you are eligible for a tax refund.


We will never advise you that you are due a tax refund through email.

Examples of a scam using a fraudulent Inland Revenue email

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Example of a scam using a fraudulent Inland Revenue website address

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Learn about about phishing and other scams