Manage account access (MAA)
Service for businesses and tax agents only
About this service
This service allows all organisations to manage access to their online services account. Manage account access (MAA) allows you to control access to particular services, suspend or cancel those access rights, change your details, reset passwords and view user access reports.
When to use this service
The owner or authorised person can register for an online services account for the organisation they own, or are the authorised person for.
Once the owner is registered and has contacted Inland Revenue so that they can be verified, they can then set up administrators and users for the online services account, and grant access to the services they want the users to have.
If you are registering to use this service, you may be given access to other secure services at the same time:
- File an employer schedule (ir-File) (this service is available to employers, tax agents and payroll bureaus)
- Look at Account Information (this service is available to all customers)
- My family details and income (this service is available to Working for Families tax credits customers - primary child carers only)
- Client maintenance and financial transfers (these services are available to tax agents only)
- Portfolio investment entity (PIE) file transfer service (this service is available to businesses and employers only).
What you will need
Your Online Services user ID and password.
If you have not yet registered, please follow the Register link above.
If you have registered, and have activated your account, please use the Login link above.
If you wish to register using a tax agency's IRD number you will require a visit from your Agent Account Manager.
After you finish
On completion of registration, you need to call Inland Revenue to be verified as the owner of the account before you can login to use the service.
This service may require you to send confidential information to Inland Revenue so it is located on a secure part of our website to prevent unauthorised interception. If you are unable to access this service, your browser and/or firewall settings may need updating.
Inland Revenue takes online security very seriously. We have systems in place to protect the information you provide us, and regularly update our standards and technology to provide protection for your personal information.
You play an important role in protecting your information by taking basic precautions to protect your computer and data. You should keep your computer secure, only deal online with people and organisations you know and trust, and check that your personal information travels across the internet on secure connections.
There are many resources about computer security (such as websites, books and magazines) that can help guide you on what security precautions are appropriate for your situation.