General enquiry form
Please note there are restrictions on how we can reply to certain types of enquiries
About this service
This service provides an online enquiry service for tax residents.
When to use this service
Use this service if you are a tax resident and wish to send us an online enquiry.
We have strict rules about protecting your personal information. If your request is for personal information or for an adjustment to personal or account details, you'll need to register for the Send and Receive Mail service.
This service will take about five minutes to complete.
What you will need
If you would like us to reply to you via email you will need to provide a valid email address.
After you finish
Our present standard is to respond to queries within five (5) working days, however we will do our best to respond to you earlier.
If you wish to keep a copy for your own records, print the confirmation page.
This service may require you to send confidential information to Inland Revenue so it is located on a secure part of our website to prevent unauthorised interception. If you are unable to access this service, your browser and/or firewall settings may need updating.
Inland Revenue takes online security very seriously. We have systems in place to protect the information you provide us, and regularly update our standards and technology to provide protection for your personal information.
You play an important role in protecting your information by taking basic precautions to protect your computer and data. You should keep your computer secure, only deal online with people and organisations you know and trust, and check that your personal information travels across the internet on secure connections.
There are many resources about computer security (such as websites, books and magazines) that can help guide you on what security precautions are appropriate for your situation.
