Payroll Software Developers Conference - November 2009
Action points register as at 3 May 2010
| Number | Topic | Raised by | Action and response | Responsibility | Status |
|---|---|---|---|---|---|
| 1. | Transforming IR | Esbe van Heerden | Q: Inland Revenues SDLU should endeavour to form a closer working relationship with other government agencies - eg. DOL and ACC. R: The SDLU has formed relationships and will continue regular discussions with other government agencies. |
Delys Willans | Closed |
| 2. | SDLU - slide 35 & 36 | Q: What is the status of the dedicated Software Developer web page. R: The web page will be available on the Inland Revenue website from 23rd November 2009. |
Delys Willans | Closed | |
| 3. | SDLU Foundation Projects | Q: When will the draft 2009/2010 payroll specification will be available to developers? R: The payroll specification is due for release 23rd November 2009. Update: The payroll specification was delayed, email alert issued on 27th November 2009 to advise draft payroll specification now available on Inland Revenue website. |
Michael Wilson / Paul Novak | Closed | |
| 4. | SDLU Foundation Projects | Q: Once the software package identifier is being collected as part of the EMS header record will Inland Revenue be able to provider Payroll Developers information related to their payroll software. R: The data is being collected from April 2010 and is a voluntary field. Inland Revenue will have a greater understanding of the software industry if the data is collected, and will be able to provide details back to payroll developers. Eg. volumes of customers from payroll packages, and improved quality of data. This work is being progressed through the SDLU foundation projects. Update and request for feedback on possible data structures sent along with draft specification notification email 27th November 2009. |
Michael Wilson / Delys Willans | Closed | |
| 5. | Support Update | Brian Duthie | Q: Can more realistic examples, including dollars and cents, be included in the payroll specification? R: Yes, we will review the next release of the specification to update examples. |
Michael Wilson / Paul Novak | Closed |
| 6. | Support Update | Julian Eriksen | Q: Does Inland Revenue inform employers via the website of the system unavailability over Christmas/New Year period? R:
|
Martin Fellows | Closed |
| Discussion of the proposed Payroll Query process | |||||
| 7. | Submission of Payroll Queries | Q: Can the word “must” where it applies to “must provide the following information?” be reconsidered in the form? R: Yes it can and has been updated in the draft query templates. Yet to be re-released for review to developers. |
Martin Fellows | Closed | |
| Ngaire Gedye | Q: Can attachments such as word documents or spreadsheets be submitted with the Payroll Query? R: This will be investigated when the web form for support queries is designed. |
Martin Fellows | Closed | ||
| Q: What is the process Inland Revenue conducts prior to closing an outstanding call? R: The full process will feature in the next Software Developers Newsletter and on our website. |
Martin Fellows | Closed | |||
| Payroll Query - Questions | Karl Farrand | Q: As software developers, can we include a status or priority when the call is raised? R: This has been incorporated into the draft templates for queries. |
Martin Fellows | Closed | |
| 8. | Payroll Query - Questions | Graham Coutts | Q: There is no current access to an 0800 helpdesk line for Payroll Developers, like there is for E-File developers. There is also no availability for international calls directly to the helpdesk. R: There are no immediate plans to have an 0800 number of Payroll Developers. If phone contact is required you can include a phone number in your email for Payroll Service Support staff to contact you or you can ring Martin Fellows on (04) 8902 879 or 029-959-1593 |
Martin Fellows | Closed |
| 9. | Payroll Query - Questions | Tasneem Gould | Q: Can common FAQ’s be posted on the Inland Revenue website? R: Yes, included FAQ’s in the “Service Desk Update” section of Software Developer Newsletter. This will continue and also updated also into the website. |
Martin Fellows / Delys Willans | Closed |
| 10. | Payroll Bureaux | Chris Mar | Chris from Datacom is happy to coordinate Bureau feedback to Inland Revenue through him. | Closed | |
| Breakout session - Payroll software developers | |||||
| 11. | Payroll specification feedback on the reformat, will be consolidated by Ngaire and provided to the SDLU. R: All those subscribed for updates for the payroll specification received an email 27th November with details of format feedback process provided by Ngaire. |
Ngaire Gedye | Closed | ||
| 12. | General | Mark Lundon | Q: AMS have a number of suggested improvements for Inland Revenue to consider in the future of PAYE. R: AMS have provided a working example of the suggestions. This has been forwarded to the PTS/PAYE Futures Programme for consideration. |
Alan Quinn / Niki Ivory | Closed |
| 13. | General | Mark Lundon | Q: AMS have a number of suggested improvements for Inland Revenue to consider in the future of PAYE. R: AMS have provided a working example of the suggestions. This has been forwarded to the PTS/PAYE Futures Programme for consideration. |
Esbe van Heerden | Closed |
| 14. | General | Q: What test mechanism prior to 1 March 2010 can be made available. R: Unfortunately we were unable to provide any additional test mechanisms this year. We are currently reviewing the delivery dates of tools and products for software developers and plan in the future to align these to better serve your needs. More detail will be available at the June 2010 conference. |
Michael Wilson / Martin Fellows | Closed | |
| 15. | General | Q: Various acronyms were used throughout the day, can details of these be provided. R: Inland Revenue acronyms will be included in the next newsletter. |
Delys Willans | Closed | |
| Breakout session - E-File developers | |||||
| 16. | Martin Etherington | Q: Will Transfers from all sources appear on the AMBR1006 report or only transfers sent online? R: This will only include Online Transfers |
Martin Fellows | Closed | |
| 17. | Q: What date will the test environment be available for testing of the Client Registration changes? R: We will advise as soon as date is finalised. At this point we expect the date to be late June - early July 2010. |
Martin Fellows | Closed | ||
| 18. | Q: If Inland Revenue cannot be ready with Client Reg changes by 1 April 2010, will a production error message be in E-File if the changes are released to Agents and an Agent uses the change form? R: Yes. If a Tax Agent uses the Client Registration form prior to IR migrating our code changes to production, an error message will be displayed. When code is migrated to production, an email will be issued to the E-File group (Includes agents and Developers) advising then all that the Client Reg change form has gone live |
Martin Fellows | Closed | ||
| 19. | Q: Will PDFs of the returns be available with the Final Specifications? R: No. The sign off date for the pdf’s is 23rd December 2009. They will be issued out in a separate email to E-File developers as soon as IR has obtained sign off from the relevant units. |
Martin Fellows | Closed | ||
| 20. | Q: Can the Returns Development cycle be moved forward so that E-File releases can occur in early October to allow for Early Balance dates instead of the current Late Feb/ Early march release cycle? R: Unfortunately, this is not possible due to end to end processes within Inland Revenue. Possibilities for change will investigated for future years. |
Dave Gillespie | Closed | ||
| 21. | Don Hounsell | Q: What rules can the E-File notice of Assessment information be used by agents? R: For the Notice of Assessment information transmitted from E-File to a tax agent’s software, there are no restrictions on how the data can be used inside the software. For example it is acceptable to use the data to update an internal ledger and replicate processes associated with the current paper Notice of Assessment. Inland Revenue’s only requirement is that the tax agent has the ability to print the Notice of Assessment using the data provided. |
Martin Fellows / Michael Taylor | Closed | |
| 22. | Q: Can IR perform a review of all internal edits to investigate which edits can be placed in the front end applications by developers to reduce the number of cases going to Assessment Review for manual action? R: Inland Revenue presently do this on a regular basis and provide error statistics to E-File software developers. At the June 2010 conference, we will discuss this further with E-File software developers. |
Martin Fellows / Dave Gillespie | Closed | ||
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