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Check your Working for Families Tax Credits payment

You can choose to receive your Working for Families Tax Credits (WfFTC) weekly, fortnightly or as an annual lump sum. It’s important for you to check your payments from us to make sure they are correct.

When will I get my payment? 

Working for Families Tax Credits are paid to the principal caregiver.

  • Weekly or fortnightly payments are made on Tuesdays.
  • Annual lump sum payments are generally paid in July after the end of the tax year.

Public holidays

If Monday or Tuesday is a public holiday, Working for Families Tax Credits payments scheduled for that week may be paid early.

Check your payment 

We encourage you to check your Working for Families Tax Credit payments regularly to make sure you are getting the right amount.

You can check your payments online, using your myIR Secure Online Services account.

Check your notice of entitlement 

If you receive weekly or fortnightly Working for Families Tax Credit payments, you will receive a notice of entitlement. Your notice of entitlement shows:

  • all the information you gave us about your family and income, and
  • the amount we will pay you weekly or fortnightly.

The notice of entitlement is sent within four weeks after we receive your application.

If all the information provided in the notice is correct you don't need to contact us.

What it looks like

Page 1

An example of the first page of the Working for Families Tax Credits certificate of entitlement.

Larger version of page 1 (76kb)
 

Page 2

An example of the first page of the Working for Families Tax Credits certificate of entitlement.

Larger version of page 2 (60kb)

What to do if it's not right

If any of the information is incorrect or missing tell us by:

Change when and how you get paid 

You can change when you get paid at any time during the year. The payment options to receive Working for Families Tax Credits from us are:

  • weekly payments
  • fortnightly payments, or
  • an annual lump sum after the end of the tax year (31 March).

Changing your payment choice

If you want to change when you get paid, you can tell us by:

If you choose to change your payments from annual lump sum to weekly or fortnightly, you will need to estimate your family income for the tax year. We will calculate your entitlement based on your estimated income. If you underestimate your income, you may end up with a bill to pay back. If you overestimate, you may receive the underpayment as a lump sum after the tax year.

Changing your bank account details

If you want to change the bank account we pay your Working for Families Tax Credits into you can:

We need at least seven days' notice to change the bank account.

How to avoid an overpayment 

An overpayment means that we paid you too much money. We will send you a bill after the end of the tax year.
Follow the guidelines below to reduce the chances of being overpaid.

Guidelines

  • Tell us about any change in your family or income information straight away.
  • If you choose weekly or fortnightly payments, estimate your income as accurately as possible. If uncertain, it is better to overestimate your income.
  • Review your income estimate regularly to make sure it is still accurate.
  • If we send you a letter re-estimating your income, check it is correct and not too high or too low.
  • Consider receiving your Working for Families Tax Credits as an annual lump sum if your income is uncertain.
  • Make sure you and your spouse / partner complete a tax return if you are required to do so. If you have separated from your spouse / partner during the last tax year, they will need to complete a tax return too. We calculate your entitlement after the returns have been filed.
  • Make sure you receive Working for Families Tax Credits payments from only one source (either Work and Income or us but not both at the same time).

Next steps