Coming off a benefit and starting work
If you received an income-tested benefit from Work and Income and you were entitled to family tax credits, you will have received this payment as part of your benefit payment.
What Work and Income does
If you're coming off an income-related benefit, Work and Income will automatically transfer your details to us. This way, you can continue to receive family tax credits if you are still entitled to them.
Important
You won't need to fill in a form to apply for Working for Families Tax Credits.
What we do
After the transfer, we may contact you to ask for additional information so that:
- you can continue to get your payments without a break, and
- we can check whether you're entitled to any other Working for Families Tax Credits payments.
What you need to do
Important
When you start work you may be eligible for in-work tax credit. You need to confirm your working hours with us before we can start paying you that portion of your entitlement. Call us on 0800 227 773.
Call us on 0800 227 773 if you have missed a payment. You can call us:
- Monday to Friday from 8am to 8pm, and
- Saturday from 9am to 1pm.
You can also update your circumstances using the My family details and income online service. Your updates are added immediately, unless we need to clarify something with you.
Next steps
Find out more
Date published: 25 Mar 2008
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