Check your payments
Payments are made to an eligible parent known as the principal care giver. We encourage you to check your payments regularly whether you're paid weekly, fortnightly or in an annual lump sum. If you think you're not getting the correct amount please contact us immediately.
When you receive your payment
The table below explains when you receive your payment.
| If you are paid... | then you receive your payment... |
|---|---|
|
weekly |
every week on Tuesday. |
|
fortnightly |
every fortnight on Tuesday. |
|
in an annual lump sum |
around July after the end of the tax year (31 March). |
If it's a public holiday weekend
If Monday or Tuesday is a public holiday, Working for Families Tax Credits payments scheduled for that week may be paid early. The following week, payments will be made on Tuesday, as normal.
Note
We will post a message about an early payment in News and updates on our homepage.
What to do when you've checked your payment
The table below explains what to do when you've checked your payment.
| If... | then... | Find out more... |
|---|---|---|
|
your payment is correct and you don't have any change of circumstances |
you don't need to contact us. |
|
|
you think we paid you too much or too little money |
you should check whether we have the right details about your family or income. |
|
|
you want to change your payment option, or your bank or building society account |
you should read the page that explains how to do this and what information we require. |
|
|
you have a change of family or income circumstances |
you should contact us immediately. |
Find out more
- Check your notice of entitlement (NOE - formerly certificate of entitlement)
- Use My family details and income online service to check your details
Next steps
Date published: 07 Jan 2013
Back to top
