You can only link to a client to your agency if they have an active account type (tax type), for example income tax.
If a client does not have an active account they'll need to register for one in myIR. If this is not possible, send us a message in myIR to request an account be opened for the client. In your message include:
- the account type that needs to be opened
- the reason the account is needed
- confirmation that you hold an authority to act
- a request that the client is linked to your agency.