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For a few days over the Easter break, we’re making system changes and cannot update customer's KiwiSaver accounts.

From 6pm Monday 6 April to 3pm Thursday 9 April we will hold all employee requests for saving suspensions. We will process these requests after 15 April.

If an employee advises you they applied for a saving suspension between 6 April and 9 April, treat that advice as notice of the saving suspension.

You should start the saving suspension from the next payment of salary or wages.