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Changes for businesses and employers

Improvements to myIR are here.


The final phase of Inland Revenue’s Business Transformation programme has now been implemented and the changes to our systems are live. This includes improvements to myIR, as well as other changes for businesses and employers.

The new layout makes it easier for you to see important information and complete common tasks directly from your myIR homepage.

myIR changes coming for businesses Video information

Day 1 pack

Our day 1 pack will help you navigate the 'new' myIR and complete your most pressing tasks.

Other changes

It's now compulsory for employers to deduct child support payments from newly liable (paying) parents’ salaries or wages. If you have an employee who becomes liable for child support payments, we’ll contact you with the information you’ll need to make these deductions on their behalf. Child support deduction notices are now electronic instead of paper, so you’ll receive them quicker and they’ll be easier to keep track of.

If an employee is not included in your Employment Information and they have no cease date, or if they continually show as having nil earnings, the relationship will be ceased after 3 months. This will improve the accuracy of employee data, which is particularly important for the likes of compulsory child support deductions.  

If the ceased employee is still employed but inactive (i.e. a seasonal worker or someone on extended ACC), you can update the automated cease date to the correct, future date, if known. You need to do this within 30 days of the employment cease date for the employee to remain active.

If the ceased employee appears in your Employment Information again 30 days or more after the cease date, the employee will be treated as a rehired employee and a new employee/employer relationship will be created. There may be some implications for KiwiSaver, particularly for those who have previously opted out and wish to remain that way.  

  • You’ll need to have a discussion with the employee - if they still wish to opt out of KiwiSaver you will need to resupply the KiwiSaver opt-out request form. If we don’t receive an opt-out form for the employee, we may contact them regarding their KiwiSaver contributions.  
  • For employees who have previously made contributions to KiwiSaver, and continue to make contributions, no further details will be required.  

If you use payroll software, you should check with your provider how best to report employee details for returning employees as they may have developed a specific process.

Stop employing staff

Historically, when a customer was made bankrupt their existing IRD number was ceased and they were issued a new one, resulting in bankrupt customers having multiple IRD numbers. Bankruptcy will no longer result in a new IRD number - customers will instead be able to continue using their existing IRD number.

When completing Employment Information (EI) files as part of your payroll process, you can now enter a negative value in the ‘prior period gross/PAYE adjustment’ fields to make adjustments for prior periods. You can only do this if certain validations are met e.g. the negative amount can only be equal to or less than the amount being reported on the line – so if an employee has $500 gross salary and wages on the line, the maximum the corresponding negative amount can be is -$500.

If you’re still using the ‘file upload’ option to manage payroll in myIR, please ensure your file format is updated to payday filing Version 2. If you’re filing through software, all commercial software providers now have a Version 2 option, however they may still want to check that you’re using the right version to file. If you’re filing through paper or myIR ‘on screen’ then you’re already using Version 2. Amendments to Employment Information need to be made using the same version as the original file e.g. if you’d previously filed through Version 1 you must amend through Version 1.

Payday filing version 2

Audit letters that were sent to companies as far back as February 2017 are now available in myIR. These are visible to Owner and Administrator logons. If you don’t wish for all Administrator accounts to see the letters you can change their access to a Restricted administrator.

Manage Account access

Important information

Employment Information returns for payday filing can now resume. . Employment Information returns that were due between 21-27 October will not be considered late if you file by 29 October.

Due to the timing of our recent system shut down we understand that businesses may struggle to file and pay GST and provisional tax by 28 October.

Therefore, the Government has extended the due date - businesses and individuals now have until 4 November to file and pay.

The decision to allow this extension was made quickly and there may be some instances where our systems show some variations.

If you have not yet filed: 

  • myIR will still show 28 October as the filing due date, however, you will not be penalised as long as you file and pay your GST and/or provisional tax by the end of 4 November. 
  • We have done our best to identify and turn off any automated messages regarding the 28 October due date. If you receive one between now and 4 November, please ignore it, and just make sure you file and pay on-time by 4 November.  

Including, by setting up an instalment arrangement in myIR to pay off your tax over time. If COVID has impacted your ability to file or pay then please let us know as soon as you can. You will not be charged penalties and interest as long as you keep to the terms of the arrangement to pay off the outstanding tax. This can be set up between 28 October and 4 November. The other option is to send us a note in myIR to explain the situation and we will take that into consideration.

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