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Resurgence Support Payment (RSP) Businesses affected by the alert level increase that started on 17 August can apply for a Resurgence Support Payment. Applications for the 3rd payment opened on 8 October. There has also been a change that affects some Commonly Owned Groups Find out more

Changes for individuals and whānau

From late October you’ll notice some changes to myIR.

The final phase of Inland Revenue’s Business Transformation programme will go live on 28 October. This includes improvements to myIR, as well as other changes for individuals and whānau. 

A new myIR layout will make it easier for you to see important information and complete certain tasks directly from your myIR homepage.

myIR changes coming for individuals and whānau Video information

Other changes from 28 October


Improvements to child support in myIR

Child support customers will notice several other changes which will make managing child support easier.

  • Improvements to the child support account in myIR will allow customers to manage their details more easily online and complete more tasks such as submitting objections or administrative review applications.
  • Payments will be passed on to receiving carers faster. Payments received by the 20th of the month will be passed on to the receiving carer by the 23rd of the same month, as long as the liable parent has paid on time.
  • It will become compulsory for child support payments to be deducted from the salaries or wages of returning or newly liable (paying) parents. 

Payment fee for overseas customers


Overseas student loan borrowers and child support customers who use an overseas credit or debit card for their payments will be charged the standard 1.42% credit/debit card convenience fee. This is consistent with the fee that is passed on to all other Inland Revenue customers. There are other payment options available to our overseas customers.


See our latest webinars for more information about the upcoming changes.


Introducing the final Business Transformation changes - for individuals and families

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