Skip to main content

We've upgraded our voice system You may notice some changes the next time you call us. Find out more

The results from our Customer Satisfaction and Perceptions survey will be updated every three months.

Our survey methods include:

  • using an independent research company to survey customers who have recently had contact with us
  • surveying a random sample of the public
  • reporting our results each quarter.

Your feedback is important. Thanks to everyone who participated in the survey.

Last updated: 28 Apr 2021
Jump back to the top of the page