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COVID-19 - Level 1 If you've been affected by COVID-19, we may be able to help. Find out more

Send us a message using myIR

To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Do it now in myIR

How to send a message in myIR

Apply for paid parental leave

Transfer my paid parental leave

Call us

Enquiry Phone
Current call wait times
Individuals 0800 227 773  More than 50 minutes
Caregivers in business 0800 377 774  12 to 18 minutes
Overseas callers
+64 4 831 2251  More than 50 minutes

Calling hours

Our contact centres are open for enquiries (NZ time):

Monday to Friday, 8am to 8pm
Saturday, 9am to 1pm

Other ways to contact us

Hearing impaired services

Kaitakawaenga Maori