Send us a message using myIR
To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.
Call us about income tax and fringe benefit tax (FBT)
|Enquiry||Phone number||Current call wait times|
|Personal (within NZ)||0800 775 247||17 to 23 minutes|
|Business (within NZ)||0800 377 774|| 22 to 28 minutes
|Overseas callers||+64 4 831 2214|
Contact us about the temporary loss carry-back (LCB) scheme and Small Business Cashflow (loan) scheme (SBCS)
Before you contact us, check out the information on our website, as it may have the answer you're looking for.
Small Business Cashflow (Loan) Scheme
If you have further questions or requests related to either of these schemes, you can do one of the following:
- send a secure message through your myIR account – for the LCB scheme, select 'Income Tax', message category 'Other' and message type Loss carry-back scheme'
- complete the 'Request a call-back' form.
Our team will contact you as soon as they can.
You can track your call-back request using 'Find an existing submission'Find an existing submission
Our contact centres are open (NZ time):
Monday to Friday, 8am to 8pm
Saturday, 9am to 1pm
Write to us about income tax or FBT
PO Box 39090
Wellington Mail Centre
Lower Hutt 5045