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COVID-19 - Level 2 If you have been affected by COVID-19, we may be able to help. Find out more

Send us a message using myIR

To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Do it now in myIR

How to send a message in myIR

Contact us about the temporary loss carry-back (LCB) scheme

Before you contact us, check out the ‘Temporary loss carry-back scheme' information on our website, as it may have the answer you’re looking for.

If you have further questions or requests related to the loss carry-back scheme you can either:

  • send a secure message through your myIR account – please select 'Income Tax', message category 'Other' and message type ‘Loss carry-back scheme'
  • complete the 'Request a call-back' form.

Our team will contact you as soon as they can.

You can track your call-back request using 'Find an existing submission'

Temporary loss carry-back scheme

Request a call-back for the loss carry-back scheme

Find an existing submission

Contact us about the Small Business Cashflow (loan) scheme (SBCS)

Before you contact us, check out the Small Business Cashflow (Loan) Scheme on our website, as it may have the answer you’re looking for.

If you have further questions or requests related to the Small Business Cashflow (loan) scheme (SBCS) you can either:

  • send a secure message through your myIR account.
  • complete the 'Request a call-back' form.

Our team will contact you as soon as they can.

Small Business Cashflow (Loan) Scheme

Request a call-back

Find an existing submission

Call us about income tax and fringe benefit tax (FBT)

Enquiry
Phone
number
Current call wait times
Personal (within NZ) 0800 775 247  More than 50 minutes
Business (within NZ) 0800 377 774  More than 50 minutes
Overseas callers +64 4 831 2214  Not available

Calling hours

Our contact centres are open (NZ time):

Monday to Friday, 8am to 8pm
Saturday, 9am to 1pm

Write to us about income tax or FBT

Postal address:

Inland Revenue
PO Box 39090
Wellington Mail Centre
Lower Hutt 5045
New Zealand

Other ways to contact us

Hearing impaired services

Kaitakawaenga Maori

Top pages for income tax

What happens at the end of the tax year

Tax credits for donations

Paying your provisional tax

Tax codes for individuals