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Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Help is available for people that have been made redundant during and before COVID-19.

It's important to know tax requirements relating to any redundancy pay you might have received.

I am being made redundant


If you’re unable to pay your taxes on time due to the impact of COVID-19, we can help.

If you'd like to break down your payments, you can set up an instalment arrangement in myIR.

COVID-19 Difficulty in paying tax


If your financial situation has changed, you may want to take a short break from making KiwiSaver contributions. Depending on how long you've been a member, it's possible to take a savings suspension.

If you are in financial hardship, you may be able to withdraw your KiwiSaver funds early.

Taking a savings break

Getting my KiwiSaver funds for significant financial hardship

Last updated: 28 Apr 2021
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