Most KiwiSaver members will need to apply to their scheme provider for a significant financial hardship withdrawal. Scheme providers will have their own forms for you to complete.
You only need to follow this process if you've been a KiwiSaver member for less than 2 months. If you've been a member for longer, contact your KiwiSaver provider.
Gather your information
You will need to provide:
- a list of your assets and liabilities
- details of your income and your costs
- bank account details (for a refund if we approve your application).
Fill in the form
Send the form to us
PO Box 39090
Wellington Mail Centre
Lower Hutt 5045
What happens next
We'll review your application and let you know the outcome.
If we approve it, we’ll send you a confirmation letter and make a refund to your bank account.
If we don't approve your application, we'll send a letter explaining the reasons.
We may contact you if we need more information.
If you want to stop making contributions to KiwiSaver you must also apply for a savings suspension.