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  Tracking my KiwiSaver contributions

Where to find the necessary information to check your payments
My KiwiSaver or through your provider

If you have deductions from your salary or wages, your employer sends them to us. Log in to My KiwiSaver to track these contributions. Your KiwiSaver government contribution will also show in your account.

Information your provider holds

Contact your provider if you want to know your:

  • overall balance
  • investment returns
  • contributions made directly to them.

Information in My KiwiSaver

You can use My KiwiSaver to:

  • track contributions paid to us
  • see when the government contribution arrives in your account.

You might notice:

  • your contribution showing as several smaller payments
  • your employer and employee contributions arriving in your account on different dates.

If you think you are missing contributions

KiwiSaver does not work like a bank. Your contributions will not arrive in your account the next day, and they do not always arrive as a single payment.

Because of the way we process your employer's payroll, what you see in your account will not always match the amounts contributed from your pay.

It may take up to 3 months from the time your employer deducts contributions for them to show in your account.

Delays or unusual payment amounts can happen if your employer:

  • files late
  • does not pay enough money to Inland Revenue
  • makes a mistake when they file.

Keeping up to date and making changes

You can use My KiwiSaver to:

  • update your KiwiSaver contact details
  • opt out of KiwiSaver (if you were automatically enrolled, and the deadline hasn't passed)
  • find contact details for your KiwiSaver provider, and see a list of all current KiwiSaver providers
  • apply for a savings suspension.

If you've already registered for myIR, you can use that user ID and password.