Skip to main content

COVID-19 Alert Level 1 If you've been affected by COVID-19, we may be able to help. Find out more

Te aroturuki i aku takoha KiwiSaver Tracking my KiwiSaver contributions

Where to find the necessary information to check your payments
My KiwiSaver or through your provider

If you have deductions from your salary or wages, your employer sends them to us. Log in to My KiwiSaver to track these contributions. Your KiwiSaver government contribution will also show in your account.

Information your provider holds

Contact your provider if you want to know your:

  • overall balance
  • investment returns
  • contributions made directly to them.

Information in My KiwiSaver

You can use My KiwiSaver to:

  • track contributions paid to us
  • see when the government contribution arrives in your account.

April 2020 and your contributions in My KiwiSaver

Before April 2020 contributions taken out of your pay may have shown: 

  • as several smaller payments
  • your employer and employee contributions going into your account on different dates.

From April 2020 your contributions will show:

  • what was deducted from your pay per pay-date
  • your employee and employer contributions going into your account on the same day. 

If you think you're missing contributions

KiwiSaver does not work like a bank. Your contributions will not arrive in your account the next day, and they do not always arrive as a single payment. 

It may take up to a month from the time your employer deducts contributions for them to show in your account. 

Delays or unusual payment amounts can happen if your employer:

  • files late
  • makes a mistake when they file.

Keeping up to date and making changes

You can use My KiwiSaver to:

  • update your KiwiSaver contact details
  • opt out of KiwiSaver (if you were automatically enrolled, and the deadline has not passed)
  • find contact details for your KiwiSaver provider, and see a list of all current KiwiSaver providers
  • apply for a savings suspension.

If you have already registered for myIR, you can use that user ID and password.