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COVID-19 - Level 2 If you have been affected by COVID-19, we may be able to help. Find out more

If you have serious illness that results in:

  • you being unable to engage in paid work, or work that only a token payment or very low wage applies to, or
  • serious and imminent risk of death

and you are unable to meet your overseas-based repayment obligation, you may be able to keep your student loan interest free, and have repayments based on your income.

This exemption only covers amounts due after 1 April 2020.  To qualify you will need to send us information on your:

  • illness, injury or disability including a medical certificate
  • information on your income

You can apply for this either through sending a secure email in myIR or if you’re not registered or unable to access myIR by emailing