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COVID-19 - Level 1 If you've been affected by COVID-19, we may be able to help. Find out more

Gather your information

You will need all of these:

  • IRD numbers for you and your children
  • your bank account details
  • your child's birth certificate
  • proof of parentage
  • information about the other parent or parents.

What happens next

You do not need to call us.

We will make an assessment within 2 weeks of getting your application.

After that the paying parent and the recipient will get a notice. The notice will tell you how much you will need to pay or how much you will get.

  • If you are the paying parent you have 30 days to make your first payment.
  • If you are the recipient you will get paid by the 7th day of each month.

My responsibilities

From now on you must always:

  • tell us about any changes to care arrangements as soon as you can
  • keep up payments if you are the paying parent
  • deal with debt as soon as possible
  • let us know if this agreement is not working.