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E-File is an online service that lets you manage your clients' accounts with us. The benefits of E-File include faster transactions, improved efficiency and reduced costs.

E-File to be decommissioned in April 2021

E-File will be decommissioned on 16 April 2021. This change impacts tax agents who currently use E-File.

Returns can be filed through E-File up until 16 April 2021, but we’ll be encouraging tax agents that use E-File to file their clients’ tax returns before 31 March 2021.

E-File is being replaced with an array of new Gateway Services offerings which software providers are building into their systems. They are selecting which aspects to build before E-File is decommissioned, focusing first on those that are most critical for their customers.

The new offerings are designed to improve customer experience, providing similar functionality to E-File but also a lot more.

If you have any questions about the functionality that will be available to you, please talk to your software provider.

What you can do with E-File

You can use E-File to manage your clients' accounts online. You'll be able to send us:

  • income tax returns, donation tax credit claims and GST returns
  • personal tax summary requests or confirmations for back years (2014 to 2018)
  • correspondence.

You can also receive a summary of earnings through E-File.

Sending correspondence using E-File

You can send us correspondence using E-File on its own or attached to a client's tax return. Attaching correspondence to your client's income tax return will stop us sending a notice of assessment until we've dealt with your correspondence.

Before we can process your correspondence you'll need to have included the:

  • client's IRD and location numbers
  • date of the letter
  • tax type the correspondence relates to
  • E-File destination code.