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E-File is an online service that lets you manage your clients' accounts with us.

E-File to be decommissioned in April 2021

E-File will be decommissioned on 16 April 2021. This change impacts tax agents who currently use E-File to file the following:

  • income tax returns
  • GST returns
  • donation tax credits.

We are replacing E-File with an array of new gateway services which software providers are building into their systems. It is the software providers that are selecting which services they are choosing to build before E-File ceases on 16 April. Software providers are focusing on services that are most critical for their customers.  

E-File decommissioning

What you can do with E-File

You can use E-File to manage your clients' accounts online. You'll be able to send us:

  • income tax returns, donation tax credit claims and GST returns
  • personal tax summary requests or confirmations for back years (2014 to 2018)
  • correspondence.

You can also receive a summary of earnings through E-File.

Sending correspondence using E-File

You can send us correspondence using E-File on its own or attached to a client's tax return. Attaching correspondence to your client's income tax return will stop us sending a notice of assessment until we've dealt with your correspondence.

Before we can process your correspondence you'll need to have included the:

  • client's IRD and location numbers
  • date of the letter
  • tax type the correspondence relates to
  • E-File destination code.