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RealMe unavailable RealMe will be undergoing scheduled maintenance this weekend and will be unavailable from 10pm Saturday 2 July - Sunday 3 July.

Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Your clients' letters will be sent to you or your client, based on the mail direction for a particular account type (for example income tax or GST). If you have client mail redirected to you instead of your client, myIR gives you full flexibility to set up who in your agency or business receives notifications of new letters by subscribing to clients. 

Here we explain who'll receive what, and the different options available to you for managing notifications of new client mail in myIR.

Last updated: 25 Jun 2021
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