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Some customers have said that certain browsers are scaling information too large for printing when they print a myIR page as a PDF. This can be resolved by customising the scale size when creating a PDF of the relevant screen.

If using Chrome to view myIR:

  • Right click and select ‘print’
  • Select ‘more settings’
  • Change the ‘scale’ to ‘customised’
  • Change the scale size (approximately to 100)

Note that Internet Explorer and Microsoft Edge will automatically scale the page size.

Last updated: 25 Nov 2021
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