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Temporary system shutdown | On Friday 20 October from 3pm our phonelines will close. From 3.30pm our offices will close and our online services will close at 4pm. All services will be available from 8am Tuesday 24 October. Find out more

We have now fixed the issues affecting how dividend income and DWT details display in myIR, the Income API and the income tax return pre-pop in gateway services.

Customers will now see the correct amount of Resident Withholding Tax (RWT) and imputation credits. Customers with joint accounts will also see the correct allocation of their share of the dividend income and DWT.

Some customers with joint accounts may still see an incorrect allocation of their investment income. This is because both of the joint account holders gave the same IRD number to the bank or financial institution. These customers will need to give their correct IRD number to the bank or other financial institution.