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Temporary system shutdown | On Friday 20 October from 3pm our phonelines will close. From 3.30pm our offices will close and our online services will close at 4pm. All services will be available from 8am Tuesday 24 October. Find out more

In early November 2021, significant rainfall and flooding affected the Tairawhiti Gisborne region. Currently the event has been classified as a localised adverse event.

At this time the Commissioner has not exercised her 'class of case' discretion for early withdrawals from (or late deposits to) the income equalisation scheme. Customers are however able to apply on a case-by-case for basis for that discretion.

See more information on our Income equalisation schemes page

We also have a range of support in place for affected customers, including businesses, individuals and families affected by the floods.

Financial relief

Support for individuals and families

If you have been affected by the flood, missed payment or filing dates or are struggling to deal with your tax affairs, please contact us sooner rather than later so we can help. The best way to do this is through your tax agent or call us on 0800 473 566.

Last updated: 09 Nov 2021
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