Previously some myIR Owners had limited the ability for Administrators and Restricted administrators to create new myIR logons by setting the ‘Do you want to allow other people to create new logons for you or your business?’ to ‘No’. This still allowed the Owner to create new logons by using the Add button.
We are aware that this feature is no longer showing an Add button for Owners who have set their answer to this question as ‘No’, and we are working to resolve it.
In the meantime, the Owner can still add the new user if they change this setting to ‘Yes’. It can be changed back to ‘No’ again once the new logon has been created.