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We’ve heard from some tax agents that the Summary tab and the balance that displays in the Income tax account tile are confusing for customers and tax intermediaries. We've recently made some changes to make this information clearer.

The Summary tab now shows the total amount that is overdue as an Amount due now. Any amounts due at a future date (such as provisional tax) and any unprocessed transactions (such as an unprocessed payment or return) will now be displayed below the Summary tab.

We'll no longer display a balance in the tile view, which is the boxed view you'll see if you have access to 12 accounts or less. However, the list view (for agents with access to more than 12 accounts) will still show a total balance of amounts overdue and not due yet.

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