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Resurgence Support Payment (RSP) Businesses affected by the alert level increase that started on 17 August are able to apply for a Resurgence Support Payment. Find out more

COVID-19 - Our offices are currently closed for customer visits so we can support the government’s COVID response. We will contact you if you have already booked an appointment with us. You can still contact us and get help.    Contact us

In March 2020 we suspended issuing automatic requests to employers to make extra deductions for employees with debt as part of our response to COVID-19.

We’ve recently restarted sending the automatic deduction requests to employers. We send letters to customers to advise them of the debt and their repayment options before we send an automatic deduction notice to an employer. We’ve re-added the warning message to advise customers we may ask their employer to make deductions from their income to collect debt.

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