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Delays to response times: It is taking longer than usual for us to answer calls and myIR messages. This is because of the demand for COVID-19 business support, and the impact COVID-19 is having on our teams. We appreciate your patience and will respond as soon as we can. If possible, please contact us through your myIR account. Log in to myIR

COVID-19 Support Payment (CSP): Applications for the CSP are now closed. Due to the large number of applications for the CSP, there may be a delay in approving some applications. Find out more about the CSP

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Some customers have said that certain browsers are scaling information too large for printing when they print a myIR page as a PDF. This can be resolved by customising the scale size when creating a PDF of the relevant screen.

If using Chrome to view myIR:

  • Right click and select ‘print’
  • Select ‘more settings’
  • Change the ‘scale’ to ‘customised’
  • Change the scale size (approximately to 100)

Note that Internet Explorer and Microsoft Edge will automatically scale the page size.

Last updated: 25 Nov 2021
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