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We’re aware of an issue when filing 2021 IR3 returns in myIR, where some customers are unable to include New Zealand imputation credits on Australian dividends from non-FIF companies.

This error occurs where there is no New Zealand dividend income. When customers enter the New Zealand imputation credits, they see the error message: ‘Cannot be greater than total gross dividends’. Customers cannot continue to file the return. We are working on a fix for this issue.

In the meantime, if you receive this error message, please do the following:

  • Complete the return, but do not include the New Zealand imputations credits on the Australian dividends.
  • Attach correspondence with details of the imputation credits to include.
  • File the return.

When we receive the return, we'll adjust it for you to include the imputation credits.

We'll let you know when we've fixed the issue and you can file these returns correctly.

Last updated: 28 Jul 2021
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