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North Island flooding Our Takapuna and Manukau offices are temporarily closed. Many of you have been affected by the flooding in the North Island and may need help keeping up with your tax obligations. Find out more

On 18 January we will send letters to 3 groups of customers who have received Cost of Living payments where their eligibility was unclear.

These groups are:

  • those who had only negative PIE income, and received payment incorrectly
  • those whose eligibility is unclear, for example they may be overseas
  • those who may not meet the eligibility criteria for other reasons.

We will send the letter directly to the customers as Cost of Living was not linked to tax agents. The letter also includes advice about how to return the payments.

Last updated: 17 Jan 2023
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