Skip to main content

Resurgence Support Payment (RSP) Businesses affected by the alert level increase that started on 17 August are able to apply for a Resurgence Support Payment. Find out more

COVID-19 - Our offices are currently closed for customer visits so we can support the government’s COVID response. We will contact you if you have already booked an appointment with us. You can still contact us and get help.    Contact us

Use of money interest and penalties remission due to COVID-19

If your ability to pay tax on time has been impacted by COVID-19, from 10 June you can submit a request for remission of penalties and interest through myIR.

By making a request for remission, you confirm that:

  • some or all of your amounts owing were due on or after 14 February 2020
  • your ability to pay by the due date, either physically or financially, has been significantly affected by COVID-19
  • you have contacted the Commissioner as soon as practicable to request relief, and will be required to pay the outstanding tax as soon as practicable.

If you want to provide additional information, send us a message, and we’ll get back to you.

Following this request a weekly process will automatically remit interest and penalties for any eligible bill items.

Instalment arrangements

A similar process will apply for setting up instalment arrangements through myIR, and the criteria above will also apply to such arrangements.

There will be a question to advise whether or not you’re affected by COVID-19 as part of the instalment arrangement. An overnight process will automatically stop the addition of interest and penalties for eligible items.

If you want to provide additional information, send us a message, and we’ll get back to you.

You’ll receive a letter confirming the arrangement.

If the arrangement defaults, and the core tax is not paid, the penalties and interest will be reinstated from the original due date.

Jump back to the top of the page