Due to circumstances surrounding the current Alert 4 lockdown, we are having to reprioritise work and revisit the way we do it. Even so, we will continue to provide essential services for business and individuals, including Working for Families payments and administration of child support, during this time.
We understand that this is a difficult time, and are doing all that we can to make it as stress-free as possible. We'll be flexible in the way we approach filing obligations, such as for GST and provisional tax, and tax debt.
If you need to get in contact with us, you should make every effort to do so online - preferably through myIR. We are experiencing unprecedented levels of calls at the moment, so phone contact is extremely limited. You should continue to respond to messages you receive from us in myIR.
Again, be assured that we will remain open during the Alert 4 period and are prioritising work on all critical matters relating to your tax entitlement and payment obligations. We know that these matters are causing real stress and uncertainty and we're working urgently to provide as much certainty as quickly as we can.