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Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

You'll get your Working for Families and paid parental leave payments on your usual days over the Easter period, even though Friday and Monday are public holidays. However, depending on your bank, you may get your payment at a different time of day.

If you receive Working for Families weekly or fortnightly payments, the payment dates remain Tuesday 19 April or Wednesday 20 April.

You might see in myIR that the processing dates are showing as different to the dates we’ve outlined above. This does not change the payment date.

Paid parental leave payments are not affected — the next payment is Tuesday 26 or Wednesday 27 April.

If you need to get in touch with us, please send us a message in your myIR account.

Last updated: 04 Apr 2022
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