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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

On 25 March 2022, Minister for Rural Communities, Damien O’Connor, declared a medium-scale adverse event for the Tairāwhiti Gisborne and Hawkes Bay regions.

To assist affected farmers and growers we are exercising discretion to allow late deposits for the 2021 year and early withdrawals from the income equalisation scheme.

Income equalisation schemes

We have a range of support in place for affected customers both businesses, individuals and families affected by the floods.

For business:

Discretionary relief

For individuals:

Individuals and families

If you have been affected by the rain, and flooding, missed payment or filing dates or are struggling to deal with your tax affairs, please contact us sooner rather than later so we can help. The best way to do this is through your tax agent or call us on 0800 473 566. 

Last updated: 31 Mar 2022
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