We’ve implemented a solution to stop late payment penalty grace periods being incorrectly removed from some GST periods. However, this is not a retrospective fix.
We’re working to identify all affected customers and correct their accounts. If you or a client were affected by this issue and would like the account corrected sooner, send us a message in myIR and we’ll correct it for you.
No further action is required for customers who have already had manual corrections applied.