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Resurgence Support Payment RSP Applications for the RSP for businesses affected by the 17 August alert level change are still open. Find out more

COVID-19 - Our offices are currently closed for customer visits so we can support the government’s COVID response. We will contact you if you have already booked an appointment with us. You can still contact us and get help.    Contact us

Second Resurgence Support Payment Applications for the 2nd Resurgence Support Payment (RSP) for the alert level increase that started on 17 August are now open Resurgence Support Payment

We've made some changes to how our staff issue carbon copies of client letters. These were incorrectly being copied to an intermediary IRD number meaning the notification email alert was advising there was a mail item for the agency, rather than the client.

Going forward, if the intermediary is unable to view the client letter electronically and needs a copy of the letter, we will need to print a paper copy of the original letter item to be sent by post.
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