31 July 2020
We're currently experiencing an issue with student loan assessments not adding or amending based on income tax returns. This is affecting the 2020 student loan obligation, and has a flow on affect to the 2021 interim assessments.
We have prioritised the issue to be resolved before 28 August.
In the mean time, if you notice a nil student loan assessment has been added for your client when you would expect a higher assessment, please:
- send us a web message with your client's details asking us to correct the assessment
- advise your client to pay their student loan repayment obligation based on their 2020 return.
