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Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

We’ve fixed the issue affecting some student loan customers whose returns were filed after the first interim payment date.

These customers were issued an interim assessment that did not show the correct instalment amounts to be paid on each of the interim payment dates. The accounts of affected customers have been corrected and the correct details can be viewed in myIR.

From now on, returns filed after interim payment dates will have the instalment amounts calculated correctly.

Last updated: 13 Aug 2021
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